The Computer Support Specialist micro-credential provides an introduction to entry-level information technology positions.

Support specialists are the front line go-to individuals for providing initial technical assistance and support related to computer systems, hardware, and software. They are responsible for answering queries and addressing system and user issues in a timely and professional manner.

PROGRAM OUTCOMES

• Identify system modules and recognize by site and definitions;

• Identify IRQ, DMAs, and I/O addresses and procedures for altering those settings;

• Describe computer nomenclature with respect to personal computer HW and SW.

• Successful completion of credits from this Certificate of Achievement can be applied toward the Information Technology degree program.

Admission to the program requires readiness for college-level English and Math and approval from the program coordinator. Students may receive credit for previous training in a skills area by applying for credit by examination, credit by experience, and/or transfer credit as evaluated and approved by the program coordinator.

CMPTR.SUPP.CRT - Computer Support Specialist

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